If you are unsatisfied with your purchase. you may return or exchange it within three days of the original date of purchase as indicated on the receipt, in unused condition, in the original packaging with all accompanying tags and materials. All refunds will be issued in the original method of payment, unless otherwise indicated, or in the form of a store credit. Should you wish to cancel a custom order, you may do so within there days of original order date as indicated on the receipt for a full or partial refund of the deposit with the exception of window coverings. After the three day period, custom order may not be returned or exchanged. Non-stock items ordered from catalogue or shipping in are only eligible for an in-store credit within the 3 day period, and is charged a 25% re-stocking fee. C certain items, such as mattresses and bedding are ineligible for return for hygienic reasons.